Privacy policy
Bestjewelryset.com collects your personal information online when you voluntarily provide it to us. If you choose to register online, we ask you to provide limited personal information, such as your name, address, telephone number and email address, for internal purposes. We may use your personal information to offer you the services and products you order; answer questions, billing, payment methods, process or collect payments for our services, and contact you about the products services that we offer.
Payment method
We accept payment via Pay pal, credit card, master card, bank e-transfer and other payment services. We provide your invoice by email within 24 hours.
Shipping policy
You are welcome from all over the world!
We will ship your items to your entered shipping address within two business days from confirmed payment and provide you with the tracking information by email once we prepared your package.
If you are in Canada, your order will be sent by Express Post, and it usually takes 3 to 5 business days for delivery. If you reside in the USA, your order will be sent by Canada Post, US EXPRESS POST, and It will arrive between 8 to 10 business days. The benefits of this service are that your order is traceable and insured for the valued amount. For International customers depending on the service chosen, we will provide the time. Thank you for your patience.
We will ship your items to your entered shipping address within one or two business days from when we confirm the payment. If you require a different address, please contact us before shipping out and inform the shipping address via email. We will hold your order until we confirm the shipping address with you.
Our shipping plans:
- Free shipping is available for total purchases over $200; else, $10 will be added
- Free insured shipping for total purchases over $800; else, $50 will be added for insured shipping via Canada Post, FedEx or DHL
- Insured Overnight FedEx/DHL shipping costs $50
Return Policy
If you have received the wrong or damaged items, please notify us within 3 days of receipt and we will arrange for shipping it back and send you the correct items or refund.
All items being returned must be in new and unused condition, with all original tags and labels attached.
If items get damaged after use, we are not responsible for any losses, shipping, and resizing costs. We accept returns within 14 days from the date of delivery. We will refund you the money minus the shipping cost, resizing fee, and 10% restocking fee.
When shipping an item for a return, we recommend using a trackable shipping service otherwise we do not guarantee that we will receive your returned item, and we are not responsible for lost merchandise.
Appraisal
We offer free appraisals on select products; a picture of the appraisal will be available on the website for such items. Appraised items will be of no additional charge for appraisals where available. If you want to get an appraisal for any other product, it costs an extra $30 CAD and will take 3 to 5 business days.
We have knowledgeable and qualified experts to provide accurate descriptions and suggested replacement values on the certificates we provide. Appraisals included with any item are for insurance purposes only. The value indicated is the appraiser’s opinion and only reflects its replacement cost.
Provided appraisals value are for securing insurance and may not be retail or wholesale value. We are not responsible for the valuation or description of the appraisals.
Sizing & Fitting
Most items can be resized to fit your needs at your local jeweller. However, We provide a resizing service upon request. Please allow one week for resizing and notify us before shipping. Rings can be resized for an additional $40.